The Yorkshire Event Centre is fully accessible for all customers with accessible toilets, lifts and entrances in all areas.
The venue has 6 disabled toilets and additional accessible toilets. They have installed a spacious Changing Places facility, fitted with a range of equipment to assist visitors. More information can be found by following this link. Pictorial symbol signage is used across the venue to direct visitors.
MOTORISED SCOOTER AND WHEELCHAIRS
Motorised scooters and wheelchairs are allowed in public parts of the venue, and guide and assistance dogs are welcome in The Utilita Arena. The venue can also provide these if required, Please visit Able to Enable to discuss your requirements or call 01423 880 882.
ASSISTANCE AND GUIDE DOGS
We welcome assistance dogs on-site and can ensure drinking water is made available. If required, we also have space for assistance dogs to be exercised.
DISABILITY ACCESS & CARER TICKETS
We now have a dedicated email inbox for Personal Assistant applications and Accessible Fast Track Tickets for disabled customers. Any queries regarding these tickets for any of our events now go to this email address email@example.com
We have done this for a faster response time and swifter service for customers with additional support needs.
Please note, Personal Assistant tickets tickets for those under the age of 16 are not necessary as anyone under 16 must have adult supervision at the event regardless.
From 2023 we have a new system coming into play to make things more efficient. If you want to apply for an Accessible Fast Track Ticket and a Personal Assistant Ticket, firstly purchase your ticket as normal for yourself. You then contact the above email with your proof of ticket purchase and your application for an Accessible Fast Track Ticket and Personal Assistant Ticket if needed within 7 days of the purchase.
If accepted the carer will receive a non-value personal assistant ticket.
For any accessible fast track enquiries, please email the address above and the team will be able to look into this for you, though these are subject to availability.
You can also check Handichelp for useful tips on living a better life with disability.